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NeoMind

Three teammates. One Brain. One bill.

Three channels — web chat, voice, internal helpdesk — sharing one Brain and one flat monthly bill. Less than what voice-only tools or single-channel chatbots charge for a single line. Australian-hosted, billed in AUD, cancel anytime.

Try NeoMind free See pricing Watch 3-min demo

Simon

· Website chat

Trained on your site, FAQs, and PDFs. Answers buyer questions and qualifies leads on every page.

47%
leads captured after-hours
Try Simon

Maeve

· Voice phone

Answers your business number 24/7. Books, qualifies, and routes urgent calls to the on-call staff.

83%
calls resolved without staff
Try Maeve

Hugo

· Internal HR / IT

Answers staff questions about leave, expenses and policies — from your real handbook, in your Member dashboard. Slack & Teams native coming soon.

11min
avg time saved per query
Try Hugo
One Brain feeds all three teammates.
Update Simon & Maeve and Hugo learns at the same time. Add channels as you grow.
Australian-hosted 14-day money-back No credit card to try
Built for Australia Australian-hosted (Sydney) ACMA compliant SPAM Act compliant Privacy Act 1988
Try it live

Talk to all three teammates.
See which one fits your business.

Simon's the real one — trained on this very site. Maeve and Hugo run on sample businesses so you can hear how they think.

Live · trained on neomeric.com
Ask Simon anything about NeoMind
The Brain — your business’s shared knowledge

One source of truth.
Every teammate draws from it.

Upload your documents once. The Brain feeds every Mind in real time — change a price in your handbook and Simon, Maeve, and Hugo all answer with the new number within seconds.

  • Upload anything — PDFs, Word docs, websites, Notion pages, SOPs, FAQs.
  • Cited answers — every reply traces back to its source document.
  • Live re-index — schedule re-crawls of your site so answers stay current.
  • Self-serve admin — your team manages content, no developer required.
What your Brain knows
Website
42 pages indexed
Handbook
128 sections
FAQ docs
87 Q&A pairs
SOPs
23 procedures
Last sync: 2 minutes ago · 1,247 chunks · all teammates in sync
How it ships

Live in 60 minutes.
No IT team required.

Most chatbots take weeks to scope, train, and deploy. NeoMind ships in four short steps — your data, your tone, your brand, live by the end of the hour.

01 · Upload

Drop your docs

Your website URL, PDFs, handbooks, FAQs. We chunk and embed them automatically — no schema work.

02 · Tune

Pick the voice

Warm, professional, cheeky — your call. Set escalation rules and brand colour for the chat widget.

03 · Embed

One line of code

Simon's live in seconds. Maeve takes a bit longer to wire telephony — same day either way. Hugo lives in your Member dashboard (Slack & Teams coming soon).

04 · Iterate

Watch and refine

Read real conversations, refine answers, expand the Brain. Updates land across all three teammates instantly.

Australian sovereignty

Your data never leaves Australian shores.
Onshore-hosted, locally encrypted, locally served.

NeoMind runs on Microsoft Azure Australia East — Sydney region. Your knowledge base, conversation logs, and embeddings are stored onshore, and the text AI runs in-region; when a model isn't available in Australia, processing routes to the nearest geographically-bound region. Here's exactly what that means.

Onshore infrastructure

Azure Australia East. Storage, compute, and Azure OpenAI all in-region. Compliant with the Australian Privacy Principles by design.

Encrypted, end to end

TLS 1.3 everywhere. Azure-managed encryption at rest. Customer-managed keys available on Enterprise. Key Vault for all credentials.

Never trained on your data

Your brain is read for retrieval, never used to train shared models. Conversations belong to you and you alone.

Pricing

Hire your AI team.
Cancel any time. No procurement call.

Pick a team, then the teammates you need — the team lead is always included. Your own team’s logins are unlimited. From A$99 a month. Pay only for what you use beyond the included allowance — no packs, no contracts. AUD ex-GST · 14-day money-back · cancel any time.

Customer team Cora included
from A$99 / mo, ex-GST

Pick Simon or Maeve. Add the other for +A$90/mo — both are A$189/mo.

Start free trial
Who’s on the team
  • Cora — customer experience analyst · Included
  • Simon — website chat and messages · 600 chats / mo
  • Maeve — phone and WhatsApp calls · 150 minutes / mo
  • Trained on your website, docs & FAQs
  • Books straight into your calendar
  • Unlimited logins for your team — no per-user charge
By application
Marketing team Theo included
from A$249 / mo, ex-GST

Theo with Sana or Wren, 60 pieces of work a month. Add the other for +A$120/mo — the whole team is A$369/mo with 100 pieces.

Apply for a place
Who’s on the team
  • Theo — marketing manager · Included
  • Sana — social media
  • Wren — SEO and content
  • Pieces of work are shared across the team
  • Facebook and Instagram posts wait for your approval
  • Limited places, by application
Knowledge team 1 AI teammate
A$99 / mo, ex-GST

Hugo answers your staff’s questions from your own documents.

Start free trial
Who’s on the team
  • Hugo — answers staff questions · 1,000 questions / mo
  • Trained on your own documents
  • Works in Slack and your dashboard
  • Unlimited logins for your team — no per-user charge

You pay for the teammates you pick; the team lead is always included. Add a teammate mid-month and you pay for the rest of that month; remove one and the change takes effect at the end of your billing period. Already a customer? Your plan doesn’t change.

Referred by a NeoMind customer? Sign up through their link and your first 3 months are 20% off.

What each teammate includes

Every AI teammate brings their own monthly allowance, and your own team’s logins are always unlimited. On the Marketing team, Theo, Sana and Wren share the team’s pieces of work.

SimonWebsite
Talks to customers on your website
600 website chats / mo
HugoYour team
Answers your team’s questions
1,000 staff queries / mo
MaevePhone & WhatsApp
Answers your calls, books and routes them
150 voice minutes / mo
Phone or WhatsApp included · both A$49/mo

Add more to a teammate

Add-ons attach to the teammate you already have — never a second hire. Shared allowances, same monthly invoice, cancel any time.

Simon
Extra website
+A$29/mo · +300 chats, shared
Maeve
Phone + WhatsApp together
+A$49/mo
Maeve
Extra phone number
+A$49/mo · +50 minutes, shared

The Marketing team

Theo, Sana and Wren · limited launch, places by application

From A$249/mo · whole team A$369/mo ex-GST

Theo is included. With Sana or Wren the team shares 60 pieces of work a month; with both, 100 (a piece is a post, an article or a page change). Theo plans and reports every Monday, Sana posts, Wren changes your website. Facebook and Instagram posts always wait for your approval; other work earns its autonomy, kind by kind, with undo. Nobody can sign up directly: you apply, we select a small number of trial places, and the first 14 days are free.

How the Marketing team works →

Extras are pay-as-you-go: 10¢ per chat · 5¢ per staff query · 50¢ per voice minute (+GST). Billed on your normal monthly invoice — with a hard cap you set yourself.

Our overage promise

No overage shock. The price you see is the price you pay.

Flat-rate predictability, hard caps you control, automatic 80% and 100% notifications, and a fair-use customer-success team that calls you before a bill ever surprises you.

  • Flat monthly rateBilled in AUD, ex-GST. No mystery line items.
  • Hard caps you controlSet a ceiling per teammate in your dashboard.
  • 80% & 100% notificationsEmail + dashboard alert before you cross either line.
  • Fair-use customer successA real person calls before any unusual usage flips into a bill.
Enterprise

For larger organisations

On-premise or private cloud, IRAP / ISO 27001 evidence, customer-managed encryption keys, dedicated account manager, custom usage envelopes, and bespoke integrations. Pricing scoped to your environment.

Talk to us

How usage works

You pick a team, then the teammates on it — the team lead is always included. The Customer team is A$99/mo with Simon or Maeve, A$189/mo with both; the Knowledge team (Hugo) is A$99/mo; the Marketing team starts at A$249/mo, by application (all ex-GST). Each teammate carries their own monthly allowance: 600 website chats per Simon, 1,000 staff queries per Hugo and 150 voice minutes per Maeve. If you go over, you only pay for the extra — no packs to buy, no contracts — and you can set a hard cap on overage spend in your dashboard. Maeve includes your choice of phone or WhatsApp calling (both channels +A$49/mo); minutes are pooled across her channels and billed by the minute, rounded up.

Simon overage 10¢ + GST per extra chat
Maeve overage 50¢ + GST per extra voice minute
Hugo overage 5¢ + GST per extra query

All prices in AUD, exclusive of GST. Australian-registered businesses can claim GST as an input tax credit. Pay-as-you-go overage billed on your normal monthly invoice. Fair-use applies to typical business interactions.

FAQ

Questions buyers
actually ask.

Can't find yours? A 15-minute call usually clears it up — no slide deck, no sales script.

Book a 15-min call

Simon (web chat) is live in under 60 minutes — upload your docs, copy one line of code, done. Maeve (phone) takes a same-day setup to wire telephony. Hugo lives in your Member dashboard from day one — staff sign in via a magic-link invite. Slack & Teams native are coming soon.

Pay-as-you-go on the extras — no packs, no contracts, no surprises. 10¢ per chat, 5¢ per Hugo query, 50¢ per Maeve voice minute (all + GST). You can set a hard cap in your dashboard so nothing ever surprises you.

Yes — add an extra website to Simon for A$29 a month. Same Simon, same knowledge, and 300 more chats in his shared allowance.

Yes — an extra number is A$49 a month and rings the same Maeve, with 50 more minutes in her shared pool.

Three AI teammates — Theo, Sana and Wren — who market your business together, from A$249 a month. Theo is included, with Sana, Wren or both. It is a limited launch: businesses apply and we select a small number of trial places. Facebook and Instagram posts always wait for your approval.

Everything stays onshore in Azure Australia East. Your knowledge base is read for retrieval only — never used to train shared models. Conversations belong to you alone. Customer-managed encryption keys available on Enterprise.

It says so — and offers to take a message. We deliberately don't let teammates invent answers. Every reply is grounded in your documents; if it's not in there, the teammate asks if it should flag it for the team. You see every "I don't know" in the dashboard so you can fill the gap.

Any time, no questions. 14-day money-back guarantee on your first month, on every plan. If NeoMind isn't a fit, we refund the full amount and help you export your data.

The product is designed for Australian businesses (AU hosting, AU compliance, AUD billing) but works fine internationally. If you need EU or US data residency for compliance, talk to us about Enterprise — we can deploy regionally.

Get started

Ready to hire your first AI teammate?

Get a free demo built on your own documents. Live in under 60 minutes — no credit card to try, 14-day money-back on every plan.